Outpatient Behavioral Health – Frequently Asked Questions

How do I know if my child would benefit from therapy?

Many children, adolescents, and families can benefit from therapy. Therapists can help kids and families cope with stress and a variety of emotional and behavioral issues. Some examples are:

  • Behavioral problems (excessive anger, defiance, aggression, tantrums)
  • Experience of trauma (physical abuse, sexual abuse, neglect, or other traumatic events)
  • Drastic change in grades or school attendance
  • Learning or attention problems
  • Grief and loss issues
  • Family disruption (divorce, incarceration)
  • Being the victim of bullying or bullying other children
  • Episodes of sadness, tearfulness, moodiness, difficulty eating/sleeping
  • Social withdrawal or isolation
  • Exposure to violence, drug abuse, or family mental illness

How do I enroll my child in outpatient therapy services?

You can enroll your child in outpatient services by calling our Intake Department at 215-730-2326 for our Philadelphia locations, and 610-519-1629 for our Rosemont location. Our intake coordinator will take a few minutes to gather information that will help us best match your family to a clinician. Please have your child’s insurance information available.

When are therapy services available?

Therapy services are available on weekdays in the morning, afternoon, and evening until 8pm. You will be given a standing weekly appointment that is convenient for your family. These appointments will be at the same day and time weekly.

What can I expect the first session?

At your first intake session, your therapist will be meeting with you and your child to gather information and develop a plan of treatment specific to you and your family.

What does therapy look like?

Often, therapists will meet with parents and caregivers each week briefly in addition to meeting with the child. Parents and caregivers are the most important person in their child’s world, so your involvement will help us help your child best! Depending on the age of your child, therapists will use a variety of age appropriate games and therapeutic toys to help your child feel comfortable in expressing themselves.

How long will therapy take with my child?

Therapy length varies depending on the issue or concerns the child or family is working on. You can discuss length of treatment with your clinician.

How much do therapy services cost?

Depending on insurance, often there is no cost for treatment services. Call the intake department for more information.

What is PCIT and how does it work?

PCIT is an evidence-based family-friendly behavior management program designed for young children experiencing behavioral or emotional difficulties and their families. Parent-Child Interaction Therapy consists of about 20 sessions and five minutes of daily practice at home. It focuses on two areas; improving the relationship between the parent/caregiver and the child, and focusing on listening and complying with parental requests.  Each session focuses on teaching a specific skill that the child needs in order to modify his or her behavior. Therapists use live coaching and immediate feedback to guide positive parent-child interactions and decrease child’s disruptive behaviors.

What is TF-CBT and how does it work?

TF-CBT is a conjoint child and caregiver therapy for children ages 3 to 18 who are experiencing emotional and behavioral difficulties following a traumatic or stressful life event. Children and parents learn new skills to help process thoughts, feelings, and reactions related to traumatic life events, while focus on helping the youth tell their story in a safe and supportive manner. Treatment consists of about 25 sessions.

What are your attendance policies?

The department attendance policy requires that all clients and families attend all weekly scheduled appointments, with the exception of emergencies and planned cancellations. Families who fail to attend two sessions in a month are at risk of being discharged.